For Our Customers
None of our customers, either in the U.K. or in the E.U., will have any new custom charges added to their order. So there will be no extra costs to any order you place with us.
We’ll be doing our best to manage this on our side, but as things don’t always go perfectly to plan, in the event that you do get a customs charge added to your order we promise to refund you the amount in full. Just reach out to our Community Support Team with your order details and the amount you were charged and we’ll get it sorted.
Shipping costs will remain the same too, these can be found here.
Although all deliveries will be going ahead as normal without any added costs, there are some delays expected due to the demands the ongoing Covid-19 crisis has placed on postal services worldwide.
For Our Creators
We’re ensuring that no new customs charges will be passed on to customers in the U.K. or E.U. This means all our creators can continue to create tees for their whole audience, with the peace of mind that no extra costs will apply.